Shipping & Return Policy
Welcome to TrendyVibes! We strive to provide you with a seamless shopping experience. Please review our Shipping & Return policies below. If you have any questions, feel free to reach out to our customer support team at trendyvibez.online@gmail.com
Shipping Policy
Order Processing Time
- All orders are processed within 1-3 business days after payment is received.
- Orders placed on weekends or holidays will be processed on the next business day.
Shipping Rates & Delivery Times
- Domestic Shipping: We offer free standard shipping on all orders over [amount in your currency]. Standard shipping usually takes 5-7 business days.
- International Shipping: Rates vary based on location and shipping method. Delivery times can range from 10-20 business days, depending on the destination.
Order Tracking
Once your order has been shipped, we will send you an email with the tracking information. Please allow 24-48 hours for tracking updates to reflect accurately.
Shipping Delays
Occasional delays may occur due to high demand, customs processing, or other factors outside our control. We appreciate your patience and will communicate any delays as they arise.
Return Policy
Return Eligibility
- Returns are accepted within 30 days of purchase for items in new, unused condition, with original tags and packaging.
- Clearance and sale items are final and non-returnable.
Return Process
-
Contact Us: Email our support team at trendyvibez.online@gmail.com
to initiate a return. Include your order number and reason for the return. - Prepare Your Return: Repack the item(s) securely, including all original packaging and tags.
- Ship Your Return: After confirmation, ship your item(s) to the return address provided by our support team. Customers are responsible for return shipping costs.
Refunds
- Once your return is received and inspected, we will notify you of the approval or rejection of your refund.
- Approved refunds will be processed within 5-10 business days back to your original payment method.
Exchanges
If you need a different size or item, please follow the return process above and place a new order for the desired item.
Damaged or Defective Items
In the event that you receive a damaged or defective product, please contact us immediately with photos and details. We’ll work quickly to resolve the issue.